Privacy policy
This privacy policy provides an overview of how SIA Planet of testing (hereinafter referred to as QA Academy, controller, us, or we) collects, and uses your personal data, and how we handle the process. Privacy policy additionally serves to provide you with information on the rights to which you are entitled with regard to the processing of your personal data by the controller.
This privacy policy applies to all applicants (you) who come into contact with us via this website or other sources.
Information about the data controller
Name: SIA Planet of testing
Legal form: Limited Liability Company
Statutory registration number: 40203039742
Official address: Matīsa iela 79, LV-1009, Riga, Latvia
Email: privacy@a1qa.com
Personal information we collect and use
You may provide us with personal information in various ways, for example, by phone call or through this website, including contact form, live chat, or email.
When you use this website, we automatically collect details of your visit such as pages you visited, date, time, and duration of your visit, your IP address as well as the browser you use and its version, your operating system and its version, your city, and state. This information may be collected by using cookies, as explained further under the heading cookies.
Such personal information may include, for instance, name, email, phone number, and any other information you have voluntarily provided.
We do not collect more information than we need to fulfill our purposes listed in this privacy policy and will not keep it longer than necessary. If you believe this website has collected excessive information about you, please contact us through the email privacy@a1qa.com.
QA Academy does not intend to collect sensitive information through its website. Examples of sensitive information include race or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, physical or mental health, genetic data, biometric data, sexual life or sexual orientation, and criminal records. We kindly ask you not to provide sensitive data of such nature when using our website.
We may use your personal data in relation to the following purposes:
● Providing our services to you
● Providing you with information about our products and services or our marketing materials
● Fulfilling your requests.
You can opt in if you want to receive information about our services and opt out anytime by updating your preferences or sending us an email.
Legal basis for processing
Contract
Processing is necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering into a contract.
Legitimate interest
If you contacted us, for example, by applying for a course, we may process your personal data to be able to respond to your inquiry and perform other relevant actions regarding your request. Our legitimate interest is to protect our business and to operate and improve our services by providing you with appropriate information and meeting the expectations due to your request in an effective way.
Your consent
You have consented to us using your personal information if you want to receive information about QA Academy services and products. Please be informed that you may withdraw your consent at any time and for any reason by using the option “unsubscribe” or sending the request to privacy@a1qa.com.
Legal obligation
It is necessary for us to use personal information to comply with a legal obligation. We may process your personal data to comply with laws and regulations. QA Academy does not collect or compile personally identifying information for sale to third parties for consumer marketing or other commercial purposes.
Cookies
Cookies are small text files that may be placed and stored on your computer/device allowing internet access when you visit our website.
Cookies are placed on your computer/device only if you consent to them unless cookies are necessary for the strictly technical functionality of our website.
We use essential cookies on the basis of our legitimate interest in ensuring the technical functionality and security features of our website. These cookies do not store any personal information.
We may use cookies to record consent given by you on our website (e.g. the consent to the use of cookies).
In order to record and analyze how visitors use our website as well as to improve visitors’ experience, we collect details of your visits by using Google Analytics and Yandex Metrica. Google Analytics and Yandex Metrica place and use cookies that allow us to track website traffic and users’ interaction with our website, for example, to see the pages you visit, the browser you use and its version, your operating system, and its version, IP address as well as your city and state.
We use a third-party provider to enable and support live chat JivoSite on our website. Cookies in this chat allow us to see the pages you visit and your IP address. This technology helps us to communicate with you and effectively provide the necessary information and manage your request.
● You can opt out of Google Analytics by disabling cookies through your browser settings or by visiting https://tools.google.com/dlpage/gaoptout/.
● You can opt out from Yandex Metrica by disabling cookies through your browser settings or by visiting https://yandex.com/support/metrica/general/opt-out.html#opt-out.
● If you want to disable other cookies, you can learn how to do it by visiting http://www.allaboutcookies.org.
Please note if you disable or refuse cookies, our website or its parts may become inaccessible, not function properly or you may not be able to use some of the interactive features.
Who may access your personal data
We do not sell, share or disclose your personal data to third parties unless otherwise stated below.
We may disclose your personal data to our affiliated companies as well as our auditors, supervisory agencies, governmental bodies/organizations, or other authorities to the extent required by applicable law or to protect our rights to the safety of QA Academy.
● We may transfer personal data to third parties providing identity management, website hosting and management, data analysis, data backup, security, and storage services.
● Google, Inc. (Google Ads and Google Analytics). Address: Google, 1600 Amphitheatre Pkwy, Mountain View, California 94043, USA.
● Host4Biz sp. z o.o. 02-662, Warsaw, Poland, ul. Swieradowska 47.
● LLC TECHNOLOGY DISTRIBUTION LTDA, the Rua Neves Armond, 140, Sala 301, Praia Do Suá, Vitória, ES/Brazil (JivoSite).
● Yandex Oy (Yandex Metrica). Address: Moreenikatu 6, 04600 Mäntsälä, Suomi, Finland.
● ZOHO Corporation Limited. Suite G.09 Challenge House Sherwood Drive, Bletchley, Milton Keynes, Buckinghamshire, MK3 6DP, United Kingdom.
When we transfer personal data, we do so for the purposes for which the information has been collected/submitted, for the administration and maintenance of our website and associated systems, and for internal administrative purposes.
QA Academy works only with those third-party providers that maintain an appropriate level of security and confidentiality and flow those same obligations down to their sub-processors.
Transfers to third countries
Depending on the purpose of processing, your personal data may be transferred to and stored outside the country where you reside. This includes countries outside the United Kingdom and the European Economic Area with no adequate level of personal data protection.
You may ask us to check the type of data to be processed and which country it will be transferred to in regard to your particular case.
Some of our offices reside in countries that are not yet recognized to possess an adequate level of personal data protection. These offices have access to personal data on the basis of instruments that cover the European Union or the United Kingdom’s requirements for the transfer of personal data outside the European Economic Area or the United Kingdom.
Automated decision-making including profiling
We do not use automated decision-making including profiling.
Data security
We take appropriate technical and organizational security measures and have rules and procedures in place to make sure your personal data is kept securely and to guard against unauthorized access, improper use, alteration, disclosure and destruction, and accidental loss of your personal data.
In addition, we limit access to your personal data to only authorized staff and those who have a business need to know. They will process your personal data only if they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected or actual data security breach and will notify you and the supervisory authority of a suspected breach where we are legally required to do so.
Whenever we propose using new technologies, or where processing is construed as high risk, we are obliged to carry out a data protection impact assessment which allows us to make sure appropriate security measures are always in place in relation to the processing of your personal data.
Retention of your personal data
Personal data that we process will be kept for no more than 1 (one) year or until the consent is revoked/you have objected to such processing.
Nevertheless, the specified storage periods can be changed (prolonged or shortened) if required by applicable law, following your behavior, or to defend our legal rights.
Rights in relation to your personal data
Under the European Union, and the United Kingdom legislation, including Data Protection Act 2018 and General data protection regulations, you may exercise the following rights in relation to the personal information we hold about you:
Your right of access. You have the right to ask us for copies of your personal information.
Your right to rectification. You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure. You have the right to ask us to erase your personal information in certain circumstances such as:
- ⬩ Personal data is no longer necessary in relation to the purposes for which it was collected and processed. Our legal ground for processing is consent, you withdraw consent, and we have no other lawful basis for the processing.
- ⬩ Our legal ground for processing is that the processing is necessary for legitimate interests pursued by us or a third party, you object to the processing, and we do not have overriding legitimate grounds.
- ⬩ You object to processing for direct marketing purposes.
- ⬩ Your personal data has been unlawfully processed.
- ⬩ Your personal data must be erased to comply with a legal obligation to which we are subject.
Your right to restriction of the processing. You have the right to ask us to restrict the processing of your information in the following cases:
- ⬩ For a period enabling us to verify the accuracy of personal data where you contested it.
- ⬩ Your personal data have been unlawfully processed, and you request the restriction of processing instead of deletion.
- ⬩ Your personal data are no longer necessary in relation to the purposes for which they were collected and processed but the personal data are required by you to establish, exercise, or defend legal claims.
- ⬩ For a period enabling us to verify whether the legitimate grounds relied on by us override your interests where you have objected to processing based on it being necessary for the pursuit of a legitimate interest identified by us.
Your right to object to processing. You have the right to object to the processing of your personal data in certain circumstances such as:
- ⬩ Our legal ground for processing is that the processing is necessary for a legitimate interest pursued by us or a third party.
- ⬩ Our processing is for direct marketing purposes.
Your right to data portability. You have the right to ask that we transfer the information you gave us to another organization, or to you.
- The right to withdraw consent. Where we process personal data based on your consent, you have a right to withdraw consent at any time.
You may contact us via privacy@a1qa.com if you wish to make a request/inquiry regarding your rights. If you make a request, we have one month to respond to you.
Right to lodge a complaint with a supervisory authority
If you consider that the processing of your personal data infringes the law, you as a data subject have the right to lodge a complaint with a data protection authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement.
Contact us
If you have any questions or complaints regarding this privacy policy, please contact us through email privacy@a1qa.com.
This privacy policy may be updated to comply with applicable laws and regulations. We recommend you review our privacy policy from time to time to learn about any such changes to this privacy policy.